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Accessibility policies and multi-year accessibility plan

This 2014 – 21 accessibility plan outlines the policies and actions that Kal Tire will put into place to improve opportunities for people with disabilities.

Statement of Commitment

Kal Tire is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.

Multi-Year Accessibility Plan
Action Compliance Date Responsibility Status
Part I – General
Accessibility Policies

  • Develop and implement Accessibility policies.
  • Share the policies with all team members and volunteers, make the policies available to the public and upon request, provide in an accessible format.
  • Policies will be reviewed and updated regularly to reflect current practices of the organization.
Jan 1, 2014 Human Resources Complete
Develop multi-year accessibility plan

  • A Multi Year Accessibility Plan was developed.
  • Post multi-year accessibility plan on website and provide in an accessible format, upon request.
  • Review and update the plan at least once every five years.
Jan 1, 2014 – Jan 1, 2019 Human Resources/Management Team Complete
Plan to be reviewed and updated by Jan 1, 2019

  • Provide training to team members, third party organizations acting on behalf of Kal Tire and volunteers on Ontario’s Accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of team members and volunteers.
  • Keep a record of the training including dates which the training was provided and the names of team members that completed the training.
Jan 1, 2015 & Ongoing Management Team January 1, 2015 & On-going
Part II – Information and Communications Standards
Feedback processes

  • Ensure existing feedback processes are accessible to people with disabilities upon request.
Jan 1, 2015 Management Team
Accessible formats and communication supports

  • Meet communication needs of people with disabilities.  We will consult with people with disabilities to determine their information and communication.
  • Information will be provided in a timely manner and at a cost that is no more than the regular price charged to others.
Jan 1, 2016 & Ongoing Management Team
Emergency procedures, plans or public safety information

  • Provide customers and clients with publicly available emergency information in an accessible way upon request.  We will also provide team members with disabilities with individualized emergency response information when necessary.
Jan 1, 2012 & Ongoing Management Team Complete
Accessible websites and web content

  • Websites and web content published after 2012 to conform to WCAG 2.0 Level A initially and increasing to WCAG 2.0 Level AA by Jan 1, 2021 to the extent practicable other than criteria 1.2.4 (captions) and 1.2.5 (pre-recorded audio descriptions).
Beginning Jan 1, 2014 & ongoing through to Jan 1, 2021. Marketing Team
Part III – Employment Standards
Recruitment, Assessment, Selection

  • Notify internal and external job applicants that accommodations will be provided to support their participation in all aspects of the recruitment process.
  • Notify applicants that when they are selected to participate in recruitment process accommodations will be made if requested.
  • When making an offer of employment we will notify the candidate of our policies for accommodation for team members with disabilities.
Jan 1, 2016 & Ongoing Hiring Manager
Informing team members of supports

  • Inform current team members and new hires as soon as practicable after they begin employment of policies supporting team members with disabilities.
  • Keep team members current on revisions to policies/procedures relating to accommodation.
Jan 1, 2016 Management Team
Accessible formats and communication supports for team members

  • When requested by a team member with a disability, we will consult with the team member and provide or arrange for the provision of suitable accessible formats and communication supports needed to perform the team member’s job.
Jan 1, 2016 Management Team
Workplace emergency response information

  • When requested by a team member with a disability, we will consult with the team member and provide or arrange for the provision of suitable accessible formats and communication supports needed to perform the team member’s job.
Jan 1, 2012 & On-going Management Team Complete
Documented individual accommodation plans / Return to Work Process

  • Create a written process for the development of documented individual accommodation plans and return to work plans for team members with disabilities.
Jan 1, 2016 Management Team
Performance management, career development, advancement and redeployment

  • Take the accessibility needs of employees with disabilities and, as applicable, individual accommodation plans, into account as part of performance management processes, when assessing performance, providing career development & advancement opportunities and considering redeployment.
Jan 1, 2016 Management Team
Part IV.1 – Design of Public Spaces Standards
Meet the accessibility standards for the design of public spaces when building or making major modifications to public spaces. Public spaces include:

  • Outdoor paths of travel such as sidewalks, ramps, stairs, curb ramps and depressed curbs.
  • Accessible off street parking.
  • Service related elements such as service counters, fixed queuing lines and waiting areas.
Jan 1, 2017 Real Estate Team
Service Disruptions

  • In the event of a service disruption, we will notify the public of the services disruption and alternatives available.
Jan 1, 2017 Management Team

For more information on the accessibility plan, or to request accessible formats of this document, please contact SVP, Business Services – Doug Lemiski

Phone: 250-542-2366